RENT, LATE PAYMENTS, SECURITY DEPOSITS, PORTAL ISSUES, LEASE QUESTIONS

Please contact Latia Juarez in the Leasing Department at leasing@toprentalproperty.com or by calling (678) 281-1561, prompt3 .

 

 

MAINTENANCE REQUESTS

Report maintenace requests 24/7 Online. All maintenance request must be submitted in writing ONLINE through your Portal or if you do not have access to your portal, by emailing maintenance@toprentalproperty.com

While the office is closed, the maintenance department will be open for emergencies only.  If you experience a maintenance emergency, please call 404-414-3186.  If no one is available to take your call, please text your name, property address, reason for the call, and a good contact number to (678) 820-6993. Emergencies are deemed as fire, flood, bodily harm, or complete loss of electricity

 

 

MOVING NOTICE STARTING AUGUST 1, 2019

Top Rentals Property Management is moving to Fayetteville at the end of June 2019. For anyone who pays rent in person, you will still come to the Old National Highway location in June.

 

The new office will NOT have a drop box and will NOT be a fully staffed location during business hours. At any point in time during the day, the staff could be in the field.

Because of this, we highly recommend that anyone who does not have an online portal to pay rent electronically, request access by emailing us at leasing@toprentalproperty.com.

 

If you are not interested in using the electronic e-check option, you can also use the portal to make payments through RentMoney. RentMoney allows you to make cash payments at locations such as Kroger or Walmart. You would generate an account number through your portal, take the information to the payment location, and the payment you make will automatically appear on your rental ledger.

 

The portal is also the fastest and preferred way to submit maintenance requests.

 

 

Top Rentals has 3 different departments. It is very important to contact the correct department for your needs.

If you have any maintenance issues, please contact the Maintenance Department by placing the request in writing through your portal or by emailing maintenance@toprentalproperty or by text at (678) 820-6993

 

If you have any issues regarding tax notices that you received or you need amenities access for your community, please contact the Accounting Department directly.
Carla can be reached at accounts@toprentalproperty.com.

 

If you have any issues regarding rental payments, lease questions, portal issues, or general information, please contact the Leasing Department directly.
Latia can be reached at leasing@toprentalproperty.com or by calling 678-281-1561, prompt 3.

 

Please allow sufficient response time when contacting each department.

  

 

 

 

 

 

 

 

 

 

 

 

             

   

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